Since autumn 2017, once a month and according to their needs, Caritas Luxembourg has offered a legal and administrative guidance service for homeless or severely deprived people.
In fact, many people do not know where to turn when they have a legal or administrative problem. This is especially true if they are deprived, or indeed severely deprived. As they do not have all the information at their disposal, they are often lost. Then there is a risk that they will sink even deeper into their problems, and thus into deprivation.
Testimonials gathered on-the-spot from people using the guidance service
It's the first time I've come, and I have to say I feel relieved after this consultation. I was very scared. Now I know what to expect and I feel calmer. All of a sudden, my problem seems less insurmountable. Thank you!" B., the fiftieth
I'm coming for the second time. At my first consultation, I received advice that I followed to the letter, and which paid dividends. I'm coming today to take stock. Even though my circumstances are still precarious, I'm happy that I was able to demand that my rights should be respected. It's not so simple when you're on the street." M., the fiftieth