This project, launched in 2017 by Caritas Luxembourg, Reech eng Hand and CVX, with the support of the Oeuvre Nationale de Secours Grande-Duchesse Charlotte, aims to support applicants for international protection (IPR) affected by the Dublin Regulation and accommodated at the SHUK (Structure d'Hébergement Urgent à Kirchberg). It is particularly aimed at young adults and the most vulnerable and traumatised among them and offers them psychosocial support and guidance at all levels.

The project, which started in December 2017, takes place both at the SHUK in Kirchberg and in a space dedicated exclusively to the welcoming of people affected by the Dublin Regulation. This space, called Carvansara Ubuntu, is a place where people can meet and catch their breath, thanks to the active listening of the volunteers providing the welcome and the mutual respect that reigns among all. Psychosocial and psychotherapeutic support is offered by a professional in the form of individual counselling and narrative exposure therapy. Sports and socio-cultural activities are also regularly organized outside.    


The objectives of the project are to improve access to information for people affected by the Dublin Regulation, to strengthen their resilience, their ability to make informed choices for their future and to improve their quality of life by providing them with a space for resourcing and constructive activities.

People are continuously sensitized both at the SHUK and at the Carvansara Ubuntu on issues related to their psychosocial well-being and referred to the "Accueil Social" service of Caritas Luxembourg where they are informed about the legal framework that regulates their situation. 

The people are also put in contact with humanitarian actors in the countries responsible for taking back the so-called "dublined" people, whom the project aims to network.  

Some beneficiaries who have undergone particularly traumatic events or whose exodus has already been going on for a while, are invited to draw up a diary detailing the story of their lives through a therapeutic approach called "narrative exposure therapy".  


To ensure a good welcoming, the team of about ten volunteers is trained, supervised and monitored on an ongoing basis. This helps to create and maintain a welcoming atmosphere and a benevolent ear within the Carvansara Ubuntu.

Awareness raising through research and publication of articles is done through the participation of university students.


Ndzebir Andrew Vernyuy  

Tel.: +352 691 690 365 

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